H&B After Sale Agreement

Warranty Terms

The after-sale agreement would specify the warranty terms for the purchased auto parts. This could include details such as the duration of the warranty period, what is covered under warranty (e.g., manufacturing defects), and any conditions or limitations.

Return and Exchange Policy

The agreement would outline the procedures and policies for returning or exchanging auto parts in case they are defective, damaged, or not suitable for the customer's vehicle. This might include requirements such as providing proof of purchase and returning the parts in their original packaging.

Refund Policy

It would detail the conditions under which refunds are provided for parts cost only, such as if the auto parts cannot be repaired or replaced within a reasonable time frame, or if the customer is dissatisfied with the product for valid reasons.

Customer Support Contact Information

The agreement would provide contact information for customer support, including phone numbers, email addresses, and hours of operation. This ensures that customers know how to reach out for assistance with any post-sale inquiries or issues.

Technical Assistance

H&B Auto Parts PTY LTD may offer technical assistance to help customers with installation or troubleshooting issues related to the purchased auto parts. The agreement would outline the process for accessing this support, whether it's through phone consultations, online resources, or in-person assistance.

Feedback and Reviews

The agreement might include a request for feedback or reviews from customers regarding their experience with the purchased auto parts and the after-sale service provided by H&B Auto Parts PTY LTD. This helps the company gather valuable insights for improving its products and services.

Liability Limitations

There may be clauses in the agreement specifying the limitations of liability for H&B Auto Parts PTY LTD, particularly regarding any damages, losses incurred or Labor for parts replacement by the customer as a result of using the purchased auto parts.

Compliance with Laws and Regulations

The agreement would ensure that all aspects of the after-sale service provided by H&B Auto Parts PTY LTD comply with relevant laws and regulations, including consumer protection laws and regulations related to product warranties.